The Preserve at Tuscaloosa
301 Helen Keller Blvd
Tuscaloosa,
AL
35404
Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesNice place — This is a very nice place. The only complaints I have are the wifi doesn’t reach me and the toilet seat doesn’t stay up.
response from property -Aubrey,
Thank you for taking time to leave us a review! Our Wifi vendor, Whitesky should be able to troubleshoot for you. Call them at 1-866-755-8593. You can also put in any maintenance requests through your resident portal and our team will be out to help with your toilet seat.
We hope you have a great time here at The Preserve!
- The Preserve Team
|Recommended: YesFirst day — Moving in was a breeze thanks to parking availability and the staff being helpful. The apartment itself is a little shy of flawless, but I am very satisfied with it. I would recommend the Preserve to anyone looking for a place to stay.
Joseph,
Thank you for taking time to leave us a review! We are happy to hear your move in experience was a great one!
- The Preserve Team
|Recommended: YesN A — N A
Taqueena,
Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are happy you are here!
- The Preserve Team
|Recommended: YesSutton Smith Inspection — Apartment wasn't the cleanest when moved in.
Sutton,
Thank you for taking time to leave us a review. We apologize that the condition of the unit did not meet your standards and hope going forward you have a good stay.
- The Preserve Team
|Recommended: YesFirst Impression — So far so good. It was nice that they were cleaning right before I moved in.
Olivia,
Thank you for taking time to leave us a review! We are happy to hear you enjoyed your move in experience!
- The Preserve Team
|Recommended: YesBedroom — Clean and well laid out rooms. Plenty of space and king size beds. Love that I moved here
Vivien,
Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are so happy to hear you are enjoying your new home!
- The Preserve Team
|Recommended: YesMove In — Issues with apartment even though I was told it was move in ready. Early move in fee is outrageous considering I moved in 1.5 days early and am having to clean up and report aspects of the unit that should have been checked on.
Hannah,
Thank you for taking time to leave a review. We apologize that the unit was not to your standards. If there is a way we can remedy this please call us at 205-554-1556.
- The Preserve Team
|Recommended: YesApartment Review — The apartment was very clean and neat No complaints
Brock,
Thank you for taking time to leave us a review! We are happy to hear your move in has gone well!
- The Preserve Team
|Recommended: YesReview — My stay has been great so far
Ashlynn,
Thank you for taking time to leave us a review! We are happy to hear your experience is a positive one!
- The Preserve Team
|Recommended: YesJust Moved-In — My roommate and I moved-in yesterday and we adore this property. The staff is amazing and informative when we asked them multiple questions. We love the view from our apartment and our balcony is much bigger than we expected. 10 10 would recommend
Rachel,
Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are so glad to hear you've had a good move in experience and are happy to have you at our community!
- The Preserve Team
|Recommended: YesLook no further if your looking for home. — Property cleanliness caught my attention, office staff are responsive and friendly when it comes down to requests.
William,
Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are happy to hear you are enjoying the community!
- The Preserve Team
|Recommended: YesI — love
Jesus
Hi there! Thank you for the 4 stars! We would love the opportunity to make it a 5 star experience for you. Please reach out to [email protected] with what you think could make your stay even better. We are thankful for all our residents and look forward to helping soon.
Best,
Sarah
Community Manager
|Recommended: YesJust moving in — Everyone was so nice with the move in process.
Michael,
Thank you for taking time to leave us a review! We strive to make sure our staff is always available to help! We hope you have a wonderful stay.
- The Preserve Team
|Recommended: YesKeys — Everything is great about this place they just had a little problem with the key to my room and have to get a new one
Benjamin,
Thank you for taking time to leave us a review! We hope you enjoy your stay at our community!
- The Preserve Team
|Recommended: NoSpecific Staff Member — I had an overall great experience except with a woman in the front office named Chelle not sure how to spell it . She was the most unhelpful person, continuously got my information wrong, and tried to tell me I couldn’t move in until noon even though I had no notice and was not made aware, she had to talk to someone and then they told me I could move in . It’s like she just goes off of what’s on the top of her mind, instead of looking any information up. Tori and Ashley I think thats her name were both great and very informative.
Emily,
Thank you for taking time to leave us a review! We appreciate your honest feedback and hope you continue to enjoy your stay!
- The Preserve Team
Frequently Asked Questions
The Preserve at Tuscaloosa has an overall rating of 5 out of 5 stars, based on 190 resident reviews.
According to the reviews shown, 96.3% of residents recommend The Preserve at Tuscaloosa.
Residents rate the staff at The Preserve at Tuscaloosa at 5 out of 5.
Residents rate maintenance at 5 out of 5.
Residents rate parking at 5 out of 5.