Ratings & Reviews

Overall Rating

5
(117 reviews)
94.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Brock K. - |Recommended: YesApartment Review — The apartment was very clean and neat No complaints
response from property -Brock, Thank you for taking time to leave us a review! We are happy to hear your move in has gone well! - The Preserve Team
submitted by Ashlynn M. - |Recommended: YesReview — My stay has been great so far
response from property -Ashlynn, Thank you for taking time to leave us a review! We are happy to hear your experience is a positive one! - The Preserve Team
submitted by Rachel L. - |Recommended: YesJust Moved-In — My roommate and I moved-in yesterday and we adore this property. The staff is amazing and informative when we asked them multiple questions. We love the view from our apartment and our balcony is much bigger than we expected. 10 10 would recommend
response from property -Rachel, Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are so glad to hear you've had a good move in experience and are happy to have you at our community! - The Preserve Team
submitted by Josh - |Recommended: NoAbsolute nightmare from the day of move in But you'll never see this review anyway because they only show you the made up reviews that they pay people for My daughter was sexually assaulted in her apartment by her same sex roommate and their fix was making my daughter move to a horribly ran down apartment for a month, and then only offering her an apartment that was more expensive than the one she was in before. Then charging her room switching fees. The new apartment she moved in to was filthy and damaged and she told them about it from the day she moved in to that one and they did nothing. she had issues with neighbors smoking weed and cigarettes in all the surrounding apartments and the stairwells were filthy and unsafe with trash laying out by all the doorways all the time. When it cam time for her to move out thank God , they hit her with a bunch of fake charges and cleaning that they never did or will do. DO NOT LIVE HERE You've been warned
submitted by *E* W. - |Recommended: YesLook no further if your looking for home. — Property cleanliness caught my attention, office staff are responsive and friendly when it comes down to requests.
response from property -William, Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are happy to hear you are enjoying the community! - The Preserve Team
submitted by Harold Y. - |Recommended: YesI — love Jesus
response from property -Hi there! Thank you for the 4 stars! We would love the opportunity to make it a 5 star experience for you. Please reach out to leasing@thepreservetuscaloosa.com with what you think could make your stay even better. We are thankful for all our residents and look forward to helping soon. Best, Sarah Community Manager
submitted by Michael M. - |Recommended: YesJust moving in — Everyone was so nice with the move in process.
response from property -Michael, Thank you for taking time to leave us a review! We strive to make sure our staff is always available to help! We hope you have a wonderful stay. - The Preserve Team
submitted by Benjamin H. - |Recommended: YesKeys — Everything is great about this place they just had a little problem with the key to my room and have to get a new one
response from property -Benjamin, Thank you for taking time to leave us a review! We hope you enjoy your stay at our community! - The Preserve Team
submitted by Emily R. - |Recommended: NoSpecific Staff Member — I had an overall great experience except with a woman in the front office named Chelle not sure how to spell it . She was the most unhelpful person, continuously got my information wrong, and tried to tell me I couldn’t move in until noon even though I had no notice and was not made aware, she had to talk to someone and then they told me I could move in . It’s like she just goes off of what’s on the top of her mind, instead of looking any information up. Tori and Ashley I think thats her name were both great and very informative.
response from property -Emily, Thank you for taking time to leave us a review! We appreciate your honest feedback and hope you continue to enjoy your stay! - The Preserve Team
submitted by Jorga - |Recommended: YesI’ve loved living here. The community is very well kept and the gate system is nice and makes me feel safe. It’s also easy to allow to the guests you want in. The community is very pet friendly and staff has always been very nice. Units are recently updated and very well kept. Lovely place to fall home
response from property -Jorga, Thank you for taking time to leave us a review! We are so happy you're enjoying the community! - The Preserve Team
submitted by Virginia S. - |Recommended: YesThe property overall is a A — Yes, but it's very quiet when it comes to outdoors, but inside the walls are a little too thin and you can hear every one conversation even if their phone is on speaker.
response from property -Virginia, Thank you for taking time to leave us a review! We are happy you are enjoying your stay and appreciate you honesty! - The Preserve Team
submitted by Daniel S. - |Recommended: YesGreat Experience — Great overall Experience from clubhouse pool area to the quality of the rooms.
response from property -Daniel, Thank you for taking time to leave us a review! We are happy to hear you are enjoying your stay! - The Preserve Team
submitted by Brianna F. - |Recommended: YesI really like it, my upstairs neighbors are eh. — That it is amazing, everyone is so friendly, the staff is absolutely amazing and they make you feel so welcome
response from property -Brianna, Thank you for taking time to leave us a review! We are so glad to hear the staff is exceeding your expectations! - The Preserve Team
submitted by John I. - |Recommended: YesClean, nice property. — It is a nice place, with proper amenities. Overall I really like it, my only complaint would be the noise at times.
response from property -John, Thank you for taking time to leave us a review! We are happy to hear you are enjoying your stay! - The Preserve Team
submitted by Muhammad A. - |Recommended: NoVery good place to live in — very close to the university
response from property -Muhammad, Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are glad you like our location! - The Preserve Team

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.