Ratings & Reviews

Overall Rating

5
(128 reviews)
96.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

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submitted by Tania H. - |Recommended: YesGood place to live — I have lived here for less than a month, but it is a fine place to live. I only needed a place to stay for one semester, and it suits my needs. The floors are dirty and always will be, no matter how much I mop and the generator outside is loud, but the amenities are nice, maintenance is fast, and the location is great. Overall good quality, I like living here.
response from property -Hey Tania, Thanks for taking the time to leave us a review. It is our desire to enhance the property in all aspects. We hope you have already begun to see progress and improvements throughout. We truly appreciate our residents and use every bit of feedback to improve the property. We are here to listen and help so please reach out to us via email leasing@thepreservetuscaloosa.com or at the office (205)554-1556. - Thanks! The Preserve At Tuscaloosa Management Team
submitted by Gary (. - |Recommended: YesVery nice staff — Overall the staff is extremely kind and helpful. The maintenance staff is super friendly and fast. They usually fix your issue by the next day.
response from property -Brittany, Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are happy to hear the staff is meeting your expectations and hope you have a great year! - The Preserve Team
submitted by Shawna R. - |Recommended: YesGreat Place to Live — Great place to live. Clean, quiet apartments.
response from property -Shawna, Thank you for taking time to leave a review! We are glad you are enjoying your stay! - The Preserve Team
submitted by Bayleigh B. - |Recommended: YesNew Resident — So far I have been overall pleased. I have had a few problems but overall they have been handled well. I have experienced excessive noise from time to time but overall feel safe here.
response from property -Bayleigh, Thank you for taking time to leave us a review! We appreciate your honesty and hope you continue to enjoy your stay with The Preserve! - The Preserve Team
submitted by Reghan S. - |Recommended: YesGreat place to live — Work orders are done fast and easy Staff is nice.
response from property -Reghan, We appreciate you taking time to leave us a review! Our team works hard to make sure you are having a good experience! - The Preserve Team
submitted by AnaAlyssia B. - |Recommended: Yes9 10 — Definitely an upgrade from my last student living apartment.
response from property -AnaAlyssia, Thank you so much for your feedback! We are happy to hear you are settling in! - The Preserve Team
submitted by Nathaniel L. - |Recommended: YesGreat Apartments — Relatively close to campus, apartments are nice and clean, staff is helpful and friendly.
response from property -Nathaniel, Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are glad to hear your move in went well and you are enjoying your new unit! - The Preserve Team
submitted by Candace J. - |Recommended: YesThe steps to the upper floors could be cleaned better. There is also some wasp nests that need attention — Overall I was impressed with the quality of the bedroom and bathroom. I think that the closet could be a little more spacious though.
response from property -Candace, Thank you for taking time to leave us a review! We are happy you are enjoying your unit and appreciate your honest feedback! - The Preserve Staff
submitted by Colten B. - |Recommended: YesYES — It is very nice and such an upgrade from my last place
response from property -Colten, Thank you for taking time to leave us a review! We are happy you enjoy your new space! - The Preserve Team
submitted by Peyton E. - |Recommended: Yes5305 A — Everything is pretty nice so far, except for my door to my room is broken and it was a little dirty when we moved in. Everything around looks great
response from property -Peyton, Thank you for taking time to leave us a review! We appreciate your honest feedback and apologize the condition of your unit did not meet your standards. - The Preserve Team
submitted by Ronald S. - |Recommended: YesReview — Review
response from property -Ronald, Thank you for your review! - The Preserve Staff
submitted by Iisha C. - |Recommended: YesN a — N a
response from property -Iisha, Thank you for taking time to leave us a review! We are glad that your move in has gone smoothly! - The Preserve Team
submitted by Jackson F. - |Recommended: YesNew Tenant Review — There seems to be only a couple of big items that need to be addressed the pool looks gross, very green and the tennis courts look dilapidated. I would like to see these addressed as these are amenities we are paying for especially the pool so it can be enjoyed while it is still very hot. Overall very very pleased with the property. I really appreciate the cleanliness of our room when we arrived. Check-in was a breeze Plenty of parking
response from property -Jackson, Thank you for taking time to leave an honest review! We are glad your move in process was smooth and should have the pool back in order in the coming days. - The Preserve Team
submitted by Aubrey C. - |Recommended: YesNice place — This is a very nice place. The only complaints I have are the wifi doesn’t reach me and the toilet seat doesn’t stay up.
response from property -Aubrey, Thank you for taking time to leave us a review! Our Wifi vendor, Whitesky should be able to troubleshoot for you. Call them at 1-866-755-8593. You can also put in any maintenance requests through your resident portal and our team will be out to help with your toilet seat. We hope you have a great time here at The Preserve! - The Preserve Team
submitted by Joseph M. - |Recommended: YesFirst day — Moving in was a breeze thanks to parking availability and the staff being helpful. The apartment itself is a little shy of flawless, but I am very satisfied with it. I would recommend the Preserve to anyone looking for a place to stay.
response from property -Joseph, Thank you for taking time to leave us a review! We are happy to hear your move in experience was a great one! - The Preserve Team

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

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