The Preserve at Tuscaloosa
301 Helen Keller Blvd
Tuscaloosa,
AL
35404
Ratings & Reviews
Your Review
Resident Reviews
|Recommended: NoBe careful when signing contract I was so regretful to renew the lease with them I just thought it was so inconvenient to move and find another place. However, after I signed the lease, I noticed they charged full month of July 2024, but only allow you to live until July 15 2024, that said they will charge me the whole month for half month living This is UNETHICAL They at least should remind residents about this before signing If you are signing contract, be careful about it
Plus, the staff was rude and unprofessional in answering questions, just trying to throw the ball to other people, very unprofessional
response from property -Stephanie,
Thank you for taking time to leave us a review. We are sorry you are unhappy with your renewal and the dates offered. If you would like to set up a meeting with our Community Manager please call us at 205-554-1556.
- The Preserve Team
|Recommended: YesI enjoy living here — I enjoy living here
Hi Misha!
I am so glad to hear you are enjoying your time here at The Preserve. We thoroughly enjoy having you be a part of this community! Can't wait to see you soon at our next resident event :)
Best,
Sarah Smith
Community Manager
|Recommended: YesGood place to live — I have lived here for less than a month, but it is a fine place to live. I only needed a place to stay for one semester, and it suits my needs. The floors are dirty and always will be, no matter how much I mop and the generator outside is loud, but the amenities are nice, maintenance is fast, and the location is great. Overall good quality, I like living here.
Hey Tania,
Thanks for taking the time to leave us a review. It is our desire to enhance the property in all aspects. We hope you have already begun to see progress and improvements throughout. We truly appreciate our residents and use every bit of feedback to improve the property. We are here to listen and help so please reach out to us via email [email protected] or at the office (205)554-1556.
- Thanks! The Preserve At Tuscaloosa Management Team
|Recommended: YesVery nice staff — Overall the staff is extremely kind and helpful. The maintenance staff is super friendly and fast. They usually fix your issue by the next day.
Brittany,
Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are happy to hear the staff is meeting your expectations and hope you have a great year!
- The Preserve Team
|Recommended: YesGreat Place to Live — Great place to live. Clean, quiet apartments.
Shawna,
Thank you for taking time to leave a review! We are glad you are enjoying your stay!
- The Preserve Team
|Recommended: YesNew Resident — So far I have been overall pleased. I have had a few problems but overall they have been handled well. I have experienced excessive noise from time to time but overall feel safe here.
Bayleigh,
Thank you for taking time to leave us a review! We appreciate your honesty and hope you continue to enjoy your stay with The Preserve!
- The Preserve Team
|Recommended: YesGreat place to live — Work orders are done fast and easy Staff is nice.
Reghan,
We appreciate you taking time to leave us a review! Our team works hard to make sure you are having a good experience!
- The Preserve Team
|Recommended: Yes9 10 — Definitely an upgrade from my last student living apartment.
AnaAlyssia,
Thank you so much for your feedback! We are happy to hear you are settling in!
- The Preserve Team
|Recommended: YesGreat Apartments — Relatively close to campus, apartments are nice and clean, staff is helpful and friendly.
Nathaniel,
Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are glad to hear your move in went well and you are enjoying your new unit!
- The Preserve Team
|Recommended: YesThe steps to the upper floors could be cleaned better. There is also some wasp nests that need attention — Overall I was impressed with the quality of the bedroom and bathroom. I think that the closet could be a little more spacious though.
Candace,
Thank you for taking time to leave us a review! We are happy you are enjoying your unit and appreciate your honest feedback!
- The Preserve Staff
|Recommended: YesYES — It is very nice and such an upgrade from my last place
Colten,
Thank you for taking time to leave us a review! We are happy you enjoy your new space!
- The Preserve Team
|Recommended: Yes5305 A — Everything is pretty nice so far, except for my door to my room is broken and it was a little dirty when we moved in. Everything around looks great
Peyton,
Thank you for taking time to leave us a review! We appreciate your honest feedback and apologize the condition of your unit did not meet your standards.
- The Preserve Team
|Recommended: YesReview — Review
Ronald,
Thank you for your review!
- The Preserve Staff
|Recommended: YesN a — N a
Iisha,
Thank you for taking time to leave us a review! We are glad that your move in has gone smoothly!
- The Preserve Team
|Recommended: YesNew Tenant Review — There seems to be only a couple of big items that need to be addressed the pool looks gross, very green and the tennis courts look dilapidated. I would like to see these addressed as these are amenities we are paying for especially the pool so it can be enjoyed while it is still very hot.
Overall very very pleased with the property. I really appreciate the cleanliness of our room when we arrived. Check-in was a breeze Plenty of parking
Jackson,
Thank you for taking time to leave an honest review! We are glad your move in process was smooth and should have the pool back in order in the coming days.
- The Preserve Team
Frequently Asked Questions
The Preserve at Tuscaloosa has an overall rating of 5 out of 5 stars, based on 190 resident reviews.
According to the reviews shown, 96.3% of residents recommend The Preserve at Tuscaloosa.
Residents rate the staff at The Preserve at Tuscaloosa at 5 out of 5.
Residents rate maintenance at 5 out of 5.
Residents rate parking at 5 out of 5.