Ratings & Reviews

Overall Rating

5
(186 reviews)
96.2% of customers recommend this property

Rating Per Category

Parking
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Grounds
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Resident Reviews

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submitted by Laura - |Recommended: YesThe grounds are beautiful. A friend's daughter lives here and loves it.
response from property -Hi Laura! Thank you for the kind words! We’re so happy to hear your friend’s daughter is loving her experience here. The beautiful grounds are just one of the many things that make The Preserve feel like home! -The Preserve Team
submitted by Judi C. - |Recommended: YesVery safe and clean. Many activities available for students
response from property -Hi Judi! Thank you so much! We’re happy to hear you’ve noticed the safe, clean environment and all the fun activities we offer for students. Creating a vibrant and secure community is what we’re all about! -The Preserve Team
submitted by Chip E. - |Recommended: YesWent to a cookout on the property. Grounds were well maintained and the staff was friendly. Great location. Close to the campus and local shopping. Would highly recommend.
response from property -Hi Chip! Thank you for the kind words! We’re so glad you had a great time at the cookout and enjoyed the atmosphere. Our team works hard to keep the grounds looking great and to create a welcoming community. Hope to see you at the next event! -The Preserve Team
submitted by Monica M. - |Recommended: YesMy cousin lives here and everytime I’m in town for a visit the staff is very friendly, grounds are nicely kept. Never have a problem with parking which is always a plus. And the amenities are amazing. The pool is great and so is the gym Would highly recommend to anyone thinking of moving to the area
response from property -Hi Monica! Thank you for the glowing review! We're so glad you've had such positive experiences when visiting — from our friendly team and well-kept grounds to easy parking and great amenities like the pool and gym. It means the world to hear you'd recommend us, and we hope to keep impressing you each time you're in town! -The Preserve Team
submitted by Annabelle M. - |Recommended: YesMy friends daughter lives there and loves it Very nice place to live.
response from property -Hi Annabelle! Thank you so much for sharing! We’re thrilled to hear your friend’s daughter is loving her time at The Preserve. It means a lot to us to be a place resident (and their families!) feel great about. -The Preserve Team
submitted by Donna - |Recommended: YesLocation, location If you are looking for a nice apartment that is close to campus, you just found it. The grounds are beautiful, and there are so many amenities. I would live here
response from property -Hi Donna! Thank you so much for the kind words! We’re so glad you love the location, and all that The Preserve has to offer — from the beautiful grounds to our awesome amenities. We’d love to have you as part of our community! The Preserve Team
submitted by JB - |Recommended: YesBeautiful grounds, excellent amenities, close to campus.
response from property -Hi JB! We’re so glad you’re enjoying the location, amenities, and all the beauty The Preserve has to offer. It’s the perfect mix of comfort and convenience! -The Preserve Team
submitted by Melanie - |Recommended: YesThese grounds and living area are absolutely beautiful. Any student would want to live here with all the wonderful amenities.
response from property -Hi Melanie! Thank you for the sweet review! We’re so happy you’re loving the beauty of our community and all the amenities we offer. It truly is a special place to call home while in school! - The Preserve Team
submitted by Amy D. - |Recommended: YesThis is a nice and clean place to live. We have had several issues though. The window in my daughter's apartment has leaked since the day she moved in. After several calls for the past 8 months it is still leaking and nothing has been fixed. With the storms coming through this weekend we are sure that they will be leaking once again. If management would be responsible and have the issue fixed it would be a great place to live. The gate has also been broken for 3 weeks and car have been getting broken into.
response from property -Hi Amy! Thank you for bringing this to our attention, and we’re truly sorry to hear about the ongoing issues. We understand how frustrating this has been and sincerely apologize for the delays in resolving the window leak and concerns around the gate. Please know that your concerns are important to us, and we want to make things right. I’ll personally follow up with our maintenance team to ensure your daughter’s work order is prioritized. We’re also actively working with our service provider to address the gate repair and improve security measures in the meantime. Thank you again for your feedback — it helps us do better. If you'd like to discuss further or need immediate assistance, please don’t hesitate to reach out directly.
submitted by Todd L. - |Recommended: YesMy niece lives here
response from property -Todd, Thank you for leaving a positive review! We are happy to see that your niece finds joy and comfort here! -The Preserve Team
submitted by Terrance - |Recommended: YesMy sister lives here, she goes to the university of tuscaloosa.
response from property -Hi Terrance! That’s awesome! We’re so glad your sister is part of our community while attending UA. Thanks for sharing! -The Preserve Team
submitted by Bonnie H. - |Recommended: YesWas very pleased with my visit Jada the tour guide was very friendly and professional Definitely will recommend
response from property -Hi Bonnie, Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that Jada made your tour enjoyable. We truly appreciate your recommendation and hope to welcome you back again in the future! - The Preserve Team
submitted by Monik - |Recommended: YesI really enjoyed the conversation i had with th nice lady name Jada Johnson-Kemp in the front she was very helpful
response from property -Hi Monik, Thank you for your kind words! We're delighted to hear that Jada Johnson-Kemp provided you with such a helpful and enjoyable experience. We’ll be sure to share your feedback with her. We appreciate you taking the time to share your experience and hope to see you again soon! - The Preserve Team
submitted by Lisa C. - |Recommended: YesMy daughter is a student at the University of Alabama and has been living at the Preserve for 2 years. It is a beautiful complex with great amenities She feels safe there and it is an easy drive to campus.
response from property -Hi Lisa, Thank you for sharing your experience! We're so glad to hear that your daughter has been enjoying her time at The Preserve. Providing a safe and comfortable living environment with great amenities is our top priority, and we're happy to know it has been a great fit for her. We appreciate your feedback and hope she continues to love living here! - The Preserve Team
submitted by Christopher P. - |Recommended: YesWorth every dime — The staff is pleasent and kind and place is very updated
response from property -Hi Christopher, thank you for taking the time to leave a review for us at The Preserve at Tuscaloosa. We're happy we could meet your expectations!

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

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The Preserve at Tuscaloosa apartments have an overall rating of 5 out of 5 stars, based on 186 resident reviews.