Ratings & Reviews
Resident Reviews
|Recommended: YesProperty Manager — She was very helpful, answer all my question. Can't wait to move in my apartment.
response from property -Thank you for taking the time to leave an honest review! We appreciate your feedback and are so glad you are here. We hope you enjoy your stay!
- The Preserve Team
|Recommended: YesMoving In Super Easy — Staff was very helpful and accommodating from inquiry to move in...couldn't have chosen a better place to live and management to work with
Jacob,
Thank you for taking time to leave a review for The Preserve at Tuscaloosa! We appreciate your feedback!
- The Preserve Team
|Recommended: YesGreat living — I would recommend living here
Mary,
Thank you for taking time to leave us a review! We appreciate your honest feedback and are happy you are enjoying your time here!
- The Preserve Team
|Recommended: NoThe Preserve — This place is quite
Hello Huong,
Thank you for the positive review! We look forward to seeing you soon at our resident events.
Best,
Sarah Smith
Community Manager
|Recommended: NoWould not recommend at all if you routinely need internet access for a majority of reasons. Very often the internet will just be out completely for hours if not days, you have no access to your own router and nothing is done when complaints are made about internet being down.
Hi Thomas,
I am sorry to hear you have had issues with internet access. WhiteSky offers troubleshooting and support to our residents directly, but if you are still having trouble, I would be more than happy to advocate for assistance on your behalf. Please let me know your last name and/or unit number so I may better assist you. You may also reach me by phone or email. [email protected]
I look forward to resolving this issue for you.
Best,
Sarah Smith
Community Manager
|Recommended: YesNice and easy — We have so far, a great help from all the front desk team
Adriana,
Thank you for taking time to leave us a review! We are glad you are enjoying your stay!
- The Preserve Team
|Recommended: YesNice and easy — Had good experience it was super easy to get settle.
Jose,
Thank you for taking time to leave us a review! We are happy you are settling in well!
- The Preserve Team
|Recommended: YesPreserve review — The preserve is quick to help with any issues and is very friendly. Highly recommend
Tylan,
Thank you for taking time to leave The Preserve a review! We are happy to hear you are enjoying your stay!
- The Preserve Team
|Recommended: YesThe preserve has always been a nice place to stay The staff is very nice and maintenance issues are never a problem
Lauren,
Thank you for taking time to leave us a review! We appreciate your honest feedback and are happy you are enjoying your time here!
- The Preserve Team
|Recommended: YesPreserve Review — Great place to live for college student at UA.
Andrew,
Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are happy to hear your move in went well!
- The Preserve Team
|Recommended: YesApartment — Great place, close to campus
Jessica,
Thank you for taking time to leave us a review! We are happy to hear your move in went well and you are enjoying the property!
- The Preserve Team
|Recommended: NoBe careful when signing contract I was so regretful to renew the lease with them I just thought it was so inconvenient to move and find another place. However, after I signed the lease, I noticed they charged full month of July 2024, but only allow you to live until July 15 2024, that said they will charge me the whole month for half month living This is UNETHICAL They at least should remind residents about this before signing If you are signing contract, be careful about it
Plus, the staff was rude and unprofessional in answering questions, just trying to throw the ball to other people, very unprofessional
Stephanie,
Thank you for taking time to leave us a review. We are sorry you are unhappy with your renewal and the dates offered. If you would like to set up a meeting with our Community Manager please call us at 205-554-1556.
- The Preserve Team
|Recommended: YesI enjoy living here — I enjoy living here
Hi Misha!
I am so glad to hear you are enjoying your time here at The Preserve. We thoroughly enjoy having you be a part of this community! Can't wait to see you soon at our next resident event :)
Best,
Sarah Smith
Community Manager
|Recommended: YesGood place to live — I have lived here for less than a month, but it is a fine place to live. I only needed a place to stay for one semester, and it suits my needs. The floors are dirty and always will be, no matter how much I mop and the generator outside is loud, but the amenities are nice, maintenance is fast, and the location is great. Overall good quality, I like living here.
Hey Tania,
Thanks for taking the time to leave us a review. It is our desire to enhance the property in all aspects. We hope you have already begun to see progress and improvements throughout. We truly appreciate our residents and use every bit of feedback to improve the property. We are here to listen and help so please reach out to us via email [email protected] or at the office (205)554-1556.
- Thanks! The Preserve At Tuscaloosa Management Team
|Recommended: YesVery nice staff — Overall the staff is extremely kind and helpful. The maintenance staff is super friendly and fast. They usually fix your issue by the next day.
Brittany,
Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are happy to hear the staff is meeting your expectations and hope you have a great year!
- The Preserve Team