Ratings & Reviews

Overall Rating

5
(133 reviews)
96.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Ronald S. - |Recommended: YesReview — Review
response from property -Ronald, Thank you for your review! - The Preserve Staff
submitted by Iisha C. - |Recommended: YesN a — N a
response from property -Iisha, Thank you for taking time to leave us a review! We are glad that your move in has gone smoothly! - The Preserve Team
submitted by Jackson F. - |Recommended: YesNew Tenant Review — There seems to be only a couple of big items that need to be addressed the pool looks gross, very green and the tennis courts look dilapidated. I would like to see these addressed as these are amenities we are paying for especially the pool so it can be enjoyed while it is still very hot. Overall very very pleased with the property. I really appreciate the cleanliness of our room when we arrived. Check-in was a breeze Plenty of parking
response from property -Jackson, Thank you for taking time to leave an honest review! We are glad your move in process was smooth and should have the pool back in order in the coming days. - The Preserve Team
submitted by Aubrey C. - |Recommended: YesNice place — This is a very nice place. The only complaints I have are the wifi doesn’t reach me and the toilet seat doesn’t stay up.
response from property -Aubrey, Thank you for taking time to leave us a review! Our Wifi vendor, Whitesky should be able to troubleshoot for you. Call them at 1-866-755-8593. You can also put in any maintenance requests through your resident portal and our team will be out to help with your toilet seat. We hope you have a great time here at The Preserve! - The Preserve Team
submitted by Joseph M. - |Recommended: YesFirst day — Moving in was a breeze thanks to parking availability and the staff being helpful. The apartment itself is a little shy of flawless, but I am very satisfied with it. I would recommend the Preserve to anyone looking for a place to stay.
response from property -Joseph, Thank you for taking time to leave us a review! We are happy to hear your move in experience was a great one! - The Preserve Team
submitted by Taqueena P. - |Recommended: YesN A — N A
response from property -Taqueena, Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are happy you are here! - The Preserve Team
submitted by Sutton S. - |Recommended: YesSutton Smith Inspection — Apartment wasn't the cleanest when moved in.
response from property -Sutton, Thank you for taking time to leave us a review. We apologize that the condition of the unit did not meet your standards and hope going forward you have a good stay. - The Preserve Team
submitted by Olivia L. - |Recommended: YesFirst Impression — So far so good. It was nice that they were cleaning right before I moved in.
response from property -Olivia, Thank you for taking time to leave us a review! We are happy to hear you enjoyed your move in experience! - The Preserve Team
submitted by Vivien H. - |Recommended: YesBedroom — Clean and well laid out rooms. Plenty of space and king size beds. Love that I moved here
response from property -Vivien, Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are so happy to hear you are enjoying your new home! - The Preserve Team
submitted by Hannah H. - |Recommended: YesMove In — Issues with apartment even though I was told it was move in ready. Early move in fee is outrageous considering I moved in 1.5 days early and am having to clean up and report aspects of the unit that should have been checked on.
response from property -Hannah, Thank you for taking time to leave a review. We apologize that the unit was not to your standards. If there is a way we can remedy this please call us at 205-554-1556. - The Preserve Team
submitted by Brock K. - |Recommended: YesApartment Review — The apartment was very clean and neat No complaints
response from property -Brock, Thank you for taking time to leave us a review! We are happy to hear your move in has gone well! - The Preserve Team
submitted by Ashlynn M. - |Recommended: YesReview — My stay has been great so far
response from property -Ashlynn, Thank you for taking time to leave us a review! We are happy to hear your experience is a positive one! - The Preserve Team
submitted by Rachel L. - |Recommended: YesJust Moved-In — My roommate and I moved-in yesterday and we adore this property. The staff is amazing and informative when we asked them multiple questions. We love the view from our apartment and our balcony is much bigger than we expected. 10 10 would recommend
response from property -Rachel, Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are so glad to hear you've had a good move in experience and are happy to have you at our community! - The Preserve Team
submitted by *E* W. - |Recommended: YesLook no further if your looking for home. — Property cleanliness caught my attention, office staff are responsive and friendly when it comes down to requests.
response from property -William, Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are happy to hear you are enjoying the community! - The Preserve Team
submitted by Harold Y. - |Recommended: YesI — love Jesus
response from property -Hi there! Thank you for the 4 stars! We would love the opportunity to make it a 5 star experience for you. Please reach out to leasing@thepreservetuscaloosa.com with what you think could make your stay even better. We are thankful for all our residents and look forward to helping soon. Best, Sarah Community Manager

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.