Ratings & Reviews

Overall Rating

5
(151 reviews)
95.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

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submitted by Adriana M. - |Recommended: YesNice and easy — We have so far, a great help from all the front desk team
response from property -Adriana, Thank you for taking time to leave us a review! We are glad you are enjoying your stay! - The Preserve Team
submitted by Jose B. - |Recommended: YesNice and easy — Had good experience it was super easy to get settle.
response from property -Jose, Thank you for taking time to leave us a review! We are happy you are settling in well! - The Preserve Team
submitted by Tylan R. - |Recommended: YesPreserve review — The preserve is quick to help with any issues and is very friendly. Highly recommend
response from property -Tylan, Thank you for taking time to leave The Preserve a review! We are happy to hear you are enjoying your stay! - The Preserve Team
submitted by Lauren G. - |Recommended: YesThe preserve has always been a nice place to stay The staff is very nice and maintenance issues are never a problem
response from property -Lauren, Thank you for taking time to leave us a review! We appreciate your honest feedback and are happy you are enjoying your time here! - The Preserve Team
submitted by Andrew H. - |Recommended: YesPreserve Review — Great place to live for college student at UA.
response from property -Andrew, Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are happy to hear your move in went well! - The Preserve Team
submitted by Jessica P. - |Recommended: YesApartment — Great place, close to campus
response from property -Jessica, Thank you for taking time to leave us a review! We are happy to hear your move in went well and you are enjoying the property! - The Preserve Team
submitted by  - |Recommended: NoBe careful when signing contract I was so regretful to renew the lease with them I just thought it was so inconvenient to move and find another place. However, after I signed the lease, I noticed they charged full month of July 2024, but only allow you to live until July 15 2024, that said they will charge me the whole month for half month living This is UNETHICAL They at least should remind residents about this before signing If you are signing contract, be careful about it Plus, the staff was rude and unprofessional in answering questions, just trying to throw the ball to other people, very unprofessional
response from property -Stephanie, Thank you for taking time to leave us a review. We are sorry you are unhappy with your renewal and the dates offered. If you would like to set up a meeting with our Community Manager please call us at 205-554-1556. - The Preserve Team
submitted by Misha C. - |Recommended: YesI enjoy living here — I enjoy living here
response from property -Hi Misha! I am so glad to hear you are enjoying your time here at The Preserve. We thoroughly enjoy having you be a part of this community! Can't wait to see you soon at our next resident event :) Best, Sarah Smith Community Manager
submitted by Tania H. - |Recommended: YesGood place to live — I have lived here for less than a month, but it is a fine place to live. I only needed a place to stay for one semester, and it suits my needs. The floors are dirty and always will be, no matter how much I mop and the generator outside is loud, but the amenities are nice, maintenance is fast, and the location is great. Overall good quality, I like living here.
response from property -Hey Tania, Thanks for taking the time to leave us a review. It is our desire to enhance the property in all aspects. We hope you have already begun to see progress and improvements throughout. We truly appreciate our residents and use every bit of feedback to improve the property. We are here to listen and help so please reach out to us via email [email protected] or at the office (205)554-1556. - Thanks! The Preserve At Tuscaloosa Management Team
submitted by Gary (. - |Recommended: YesVery nice staff — Overall the staff is extremely kind and helpful. The maintenance staff is super friendly and fast. They usually fix your issue by the next day.
response from property -Brittany, Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are happy to hear the staff is meeting your expectations and hope you have a great year! - The Preserve Team
submitted by Shawna R. - |Recommended: YesGreat Place to Live — Great place to live. Clean, quiet apartments.
response from property -Shawna, Thank you for taking time to leave a review! We are glad you are enjoying your stay! - The Preserve Team
submitted by Bayleigh B. - |Recommended: YesNew Resident — So far I have been overall pleased. I have had a few problems but overall they have been handled well. I have experienced excessive noise from time to time but overall feel safe here.
response from property -Bayleigh, Thank you for taking time to leave us a review! We appreciate your honesty and hope you continue to enjoy your stay with The Preserve! - The Preserve Team
submitted by Reghan S. - |Recommended: YesGreat place to live — Work orders are done fast and easy Staff is nice.
response from property -Reghan, We appreciate you taking time to leave us a review! Our team works hard to make sure you are having a good experience! - The Preserve Team
submitted by AnaAlyssia B. - |Recommended: Yes9 10 — Definitely an upgrade from my last student living apartment.
response from property -AnaAlyssia, Thank you so much for your feedback! We are happy to hear you are settling in! - The Preserve Team
submitted by Nathaniel L. - |Recommended: YesGreat Apartments — Relatively close to campus, apartments are nice and clean, staff is helpful and friendly.
response from property -Nathaniel, Thank you for taking time to leave The Preserve at Tuscaloosa a review! We are glad to hear your move in went well and you are enjoying your new unit! - The Preserve Team

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

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